Routine work keeps moving.
The agent carries each defined step without waiting for someone to remember what happens next.
Devlo builds AI agents for the work slowing your business down.
We find what AI can safely take on, build the agent and the systems behind it, and stay on to keep it running.
Companies we work with
Routine work still depends on your team
MessagesA message becomes an order only when someone acts on it.
PaymentsA payment gets reconciled only when someone checks it.
Follow-upsA follow-up happens only when someone remembers it.
Devlo starts where that dependence causes delay, errors or repeated effort.
An agent running a real workflow
Watch an agent close an order across WhatsApp, inventory, payments, invoicing and fulfilment.
One conversation. Seven actions. Zero admin. The agent did the work, kept you in the loop and closed it with the customer. One chat. Seven actions. Booked.
The agent does the reasoning and the work. Three foundations make that work dependable:
Reliable recordsConnected systemsOperating rules
Built on LuaDevlo builds AI agents on Lua and connects them to the systems each workflow needs.
What is an AI agent?
An AI agent is software that does defined work on its own. It reads what comes in, decides the next step within rules you set, and acts across the systems your business uses. People stay in control of approvals and anything unfamiliar.
How our AI agents improve your business
Move routine work away from your team so they can spend more time on customers, decisions and growth.
Approved records stay current.
The agent updates the right systems as each step is completed.
Requests outside the agent's rules go to the right person.
The agent handles the routine work and asks for approval when a decision needs a person or the correct next step is unclear.
Each agent leaves the business better documented.
Its records, rules and integrations give the next workflow a stronger starting point.
What makes Devlo different
Devlo translates your commercial and operational goals into AI systems that run inside the business. Commercial, operational, data and engineering decisions stay connected throughout the engagement.
The commercial case comes first
We assess value, readiness and operating risk before recommending a route. We keep what works and recommend an existing product when it fits. We build only when a custom system is justified.
The right expertise at each stage
Every engagement draws on four disciplines: commercial and operational assessment, AI engineering, data validation and delivery management. Together they map the opportunity, build the agent, validate what it depends on and keep the work aligned through launch.
Human control is defined
Every agent has documented authority, approval points and escalation rules before it goes live.
Responsibility can continue after launch
Devlo can run, monitor and improve the system under real operating conditions. If your team takes over, we agree the training, operating materials, data rights and ongoing responsibilities before implementation.
Where AI agents can work across a business
Agents can support customer service, sales, finance, operations and people management. Select an area to see the work they can carry and where people stay in control.
Manage bookings and appointmentsFrom first enquiry to a confirmed record.
The agent checks approved availability, proposes options, confirms the booking and updates the record.
Your team handles special requests and decisions outside policy.
HotelsClinicsSalonsAnswer routine customer questionsUse approved information without losing the context.
The agent reads the message and customer record, answers from approved information and records the outcome.
Your team receives unfamiliar, sensitive or low-confidence questions.
RetailOnline storesIdentify customers who need attentionSurface the next relationship action before it is missed.
The agent reviews agreed customer activity and prepares the follow-up context.
Your team decides the relationship response and takes over the conversation.
SubscriptionsProfessional servicesTurn enquiries into prepared quotesMove from customer details to a review-ready document.
The agent captures the requirements, checks approved pricing rules, prepares the quote and updates the sales record.
Your team approves non-standard pricing, terms and commitments.
ConstructionInsuranceReal estateFollow up on open quotesKeep agreed follow-ups moving and preserve every reply.
The agent sends scheduled follow-ups, records the response and prepares the next step.
Your team takes over when the customer is ready to negotiate or decide.
ConsultingLegalKeep the pipeline currentTurn recorded sales activity into a usable operating view.
The agent updates stages, owners and next actions from the activity already recorded.
Your team owns the forecast and commercial decisions.
DistributionWholesaleMatch payments to invoicesUse the reference, amount and payer to close the record.
The agent compares incoming payments with open invoices and records clear matches.
Your team reviews ambiguous, partial or conflicting payments.
RetailDistributionPrepare recurring finance documentsCreate consistent drafts from approved records.
The agent prepares invoices, purchase orders and recurring documents from approved information.
Your team approves documents where financial authority is required.
SchoolsProperty managementReconcile information across systemsFind the mismatches before they become month-end work.
The agent compares payment, sales and accounting records and produces a list of differences.
Your team decides how genuine discrepancies should be resolved.
Retail chainsDistributorsMove an order through every handoffCoordinate stock, suppliers, fulfilment and records.
The agent receives the order, checks the required information, creates each handoff and keeps the status current.
Your team decides what to do when stock, timing or cost falls outside the agreed rules.
ManufacturingDistributionRun recurring operational checksTurn logs and schedules into timely next actions.
The agent checks what is due, sends the task and follows up when completion is not recorded.
Your team handles missed checks and operational exceptions.
LogisticsFacilitiesKeep records current between teamsUpdate shared information as the work changes hands.
The agent records each completed step and prepares the next team with the required context.
Your team remains responsible for unusual changes and final operating decisions.
HospitalityField servicesCollect recurring staff informationRequest missing information and maintain the record.
The agent requests approved documents or fields, checks completeness and updates the employee record.
Your team handles sensitive information and exceptions.
Multi-site teamsPrepare schedules and routine documentsCreate review-ready drafts from approved information.
The agent prepares rosters, letters and recurring documents using current records and agreed rules.
Your team approves the final schedule or document.
ManufacturingHealthcareRoute staff requestsResolve routine questions and preserve the context for HR.
The agent categorises each request, answers what policy allows and sends the rest with the relevant record attached.
Your team owns decisions involving discretion, privacy or employee relations.
Growing teamsThe best starting point is the workflow with clear value, dependable information and a defined owner.
What AI needs to work reliably
An agent can only reason and act with the information, system access and authority your business gives it. The starting point may be paper, spreadsheets, an internal tool or an established system.
Reliable records
Current information the agent can retrieve and trust.
Connected systems
Defined places where the agent can read, update and complete work.
Clear operating rules
Authority, approvals and limits that define what the agent can do.
Where are you starting?
Current signal
The work depends on information people remember or documents they retrieve manually.
What AI needs
Important records must become structured, current and accessible to the system.
Recommended next step
Document the workflow and put only the records the first agent needs into a system.
Current signal
The work is already recorded in a form an agent may be able to use.
What AI needs
Fields, ownership and versions must be consistent enough for the agent to rely on.
Recommended next step
Keep the sheets when they work. Add controls or integrations only where reliability requires them.
Current signal
Part of the workflow already runs in software and may contain useful operating logic.
What AI needs
The tool needs dependable data, clear permissions and a stable way to exchange information.
Recommended next step
Keep what works, strengthen weak points and connect the agent where it adds measurable value.
Current signal
Core records may already live in a structured system with roles and established processes.
What AI needs
The system must be used consistently and share the information and actions the workflow needs.
Recommended next step
Keep the existing system as the main record and connect only the missing parts.
Devlo keeps what already works. We add structure, controls or integrations only where the workflow needs them.
From idea to operation
We take one defined workflow from opportunity to operation in four stages.
Define the workflow
We map the work, inputs, decisions, existing systems and measurable outcome. The result is a clear workflow with an owner and a defined start and end.
Design the system
We decide what the agent can reason through, where authority remains with people, and which records, integrations and controls are required.
Build and validate
We build the agent, connect the systems, test real scenarios and validate the complete workflow with your team before launch.
Operate or hand over
Devlo can run, monitor and improve the system. If your team takes over, we provide training and transfer the agreed operating materials.
Find the first workflow worth handing to AI
Book a review. We will look at how your business runs and tell you where AI can start.